There are usually 2 common reasons that your package is returned:
1. Your shipping address is incorrect/insufficient. Please contact the nearest local post to check if it is still being held in there. If not, a small reshipping fees will be applicable to resend your package to your correct address. (Please contact us first to obtain the correct transfer order number and contact information)
2. Another reason is that you were not able to collect your package when it was out for delivery, your package would be kept at the local post office for a period of time for pickup before they send it back to the sender. (Please contact us first to obtain the correct transfer order number and contact information)
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